Undercurrent - April 2007

 

In the Mail – Policy Changes

Increased Security

Rock Your Way to Better Health!

New Navy Health Website

Win an Apple MacBook Laptop - Valued at $2400!

Premium Extras – The Ultimate Ancillary Cover

Natural Therapies – Am I Covered?

Everyday Activities to Better Health

Did You Know?

News Desk

In the Mail – Policy Changes

In mid-March 2007, you received written notification of any amendments to your current policy, effective from 1st April 2007. Please be aware that if; You currently pay your premiums via a pre-arranged direct debit with your financial institution or ADF Payroll deduction you do not have to do anything, as Navy Health have ensured the changes took place from 1st April 2007.

However, if you pay your premiums through an a direct payroll transfer you should have notified them of the changes to your premium. If you have not done this, please do so immediately to avoid any over/under payments. If you require further information regarding your premium change notification, please call Navy Health on 1300 30 6289.

Increased Security

At Navy Health we take the issue of Member Privacy and Security very seriously. We understand that the information you, our members, provide us with is of a highly sensitive nature. Our commitment to you is that we will always undertake reasonable steps to protect your privacy. It is for this reason we will be introducing a new Privacy Policy that means we will not discuss any details about a membership except with the policy holder, unless they have given authority for us to do so. This means should your spouse or partner telephone us to make an enquiry about the policy, we will not be able to discuss anything with them – unless you have called or written to Navy Health authorising them to do so. This policy will come into effect from the 1st July 2007 to allow our members time to contact us to arrange any relevant authorities. As part of our new Privacy Policy we will also be undertaking Security Checks whenever you contact our Member Services Team. This will entail our team asking you a series of questions to confirm we are speaking to the correct person. We are implementing this for your protection and security. We will also be offering you the opportunity to establish a password on your policy for increased security.

If you have any further questions, please contact our friendly Member Services Team on 1300 30 6289.

Rock Your Way to Better Health!

Navy Health would like to thank all of the members who participated in the Satisfaction Survey. We gathered over 1600 responses and were provided with constructive feedback on the current strengths and weaknesses of Navy Health membership. The feedback will be used to continue our excellent customer service and provide even greater advantages of being members of Navy Health.

We are delighted to report that the winner of the Apple Ipod Nano 2gb valued at $299 was CPO Christopher Chamberlain. Congratulations to CPO Chamberlain and once again thank you to all members who participated and provided feedback before 2 March 2007.

New Navy Health Website

Have you visited the new Navy Health website? Recently we launched the new and vastly improved website with simple navigation and a more user-friendly interface. You will find clearly defined menus, easy to understand language and answers to many commonly asked questions about your membership.

An exciting addition is the easy to navigate Member Services section, giving you quick access to download all commonly used forms and product brochures, as well as search for Hospitals and Health Specialists with which Navy Health have special agreements.

Additionally, you can use your membership login to view your membership status, change contact details, adjust your level of cover, pay your premiums and view your claims history. If you have not previously used the online services you can register through the website and for your security and privacy, the login details will be sent to your nominated postal address. Once you have received the information pack, you are ready to take your membership online. For more information go to www.navyhealth.com.au

Win an Apple MacBook Laptop - Valued at $2400!

By simply going online before 25 May 2007 and registering to receive non regulatory members correspondence from Navy Health, such as updated industry information, special offers and more via email, you will not only help reduce paper waste but also go into the draw to win an Apple MacBook Laptop valued at $2400.*

Features of the stylish MacBook include Intel Pentium Core 2 Duo Processor, 120gb Hard Drive, 1gb SDRAM and DVD/ CD Recorder. Go to www.navyhealth.com. au and click on the link to register.

Terms and conditions are available at www.navyhealth.com.au/terms/

Premium Extras – The Ultimate Ancillary Cover

Navy Health members are discovering the peace of mind associated with having the highest level of extras cover with Premium Extras. Our fastest growing product continues to impress with higher annual limits, increased benefits and more services available than the other ancillary covers, it is no wonder members are making the switch. Members who are covered by Premium Extras compared with Top Extras, enjoy 45% higher overall annual limits, 20% more on all dental service rebates and increased service rebates across the entire range.

Examples of Annual Limits

 Premium Extras
per person 		Top Extras
per person 
Overall Dental  $1,700 $1,300
Physiotherapy $700 $500
Chiropractic $700* $500*
Optical $300 $230
Pharmacy $600 $500
Natural Therapies $500* $300*
Psychology $500 $300

 

Upgrading to Premium Extras from Top Extras is from as little as $4.10 per week for singles and $8.25 per week for families. (30% rebate has been deducted)

As well as enjoying the increased annual limits and benefits, if you upgrade your ancillary cover to Premium Extras from any other level of Navy Health extras cover before the 30 June 2007, we will waive all 2 month waiting periods, allowing you to claim higher annual limits and rebates immediately on services including General Dental, Physiotherapy, Chiropractic and Natural Therapies.

For more information or to take advantage of the Premium Extras special offer, go to www.navyhealth.com.au or call 1300 30 6289.

Conditions Apply. For full terms and conditions, go to Terms & Conditions

Natural Therapies – Am I Covered?

Going to visit your local Natural Therapist and want to be sure you can claim benefits for the service rendered? To claim benefits up to the applicable annual limits, you must be a Navy Health member with Premium Extras, Top Extras or Singles/Couple Selection ancillary cover. In addition to having the appropriate cover, you need to verify that your Natural Therapy provider is registered with the Australian Regional Health Group (ARHG). To confirm your therapists status check with them directly.

If your provider is registered with the ARHG, you can rest assured that Navy Health will reimburse your entitlement for the applicable services rendered (up to your annual limit).

Everyday Activities to Better Health

To stay fit and healthy we need to exercise regularly. Research suggests that maintaining an active lifestyle is the key to good health and weight management. You can plan physical activity by doing

things like going to the gym or playing sport. You can also do lots of everyday things to help use those kilojoules and keep you fit. Increasing the amount of everyday exercise in your life can make a big difference. Try to incorporate at least four everyday activities into each day.

 

The car

Walk to the corner shops instead of driving.

Cycle to work one or two days every week.

Walk to the bus stop or train station, and catch public transport to work.

If taking the bus or tram, get off one stop early and walk the rest of the way.

Park the car a fair distance from the entrance of the shops and walk, rather than parking right out front.

Wash and vacuum the car yourself instead of taking it to a car wash.

 

In the workplace

Take the stairs instead of the lift.

Use at least half of your lunch break for a brisk walk, even if it is only 10-15 minutes.

Stretch at your desk.

When you need to talk to a colleague, don’t use the phone or internal email - get up from your desk and walk over to them.

If your job involves sitting at a desk all day, make sure you get up and walk around for a few minutes every hour.

 

At home

You might enjoy the housework a little more if you think about all the kilojoules you’re burning while pushing the vacuum and mop around.

Listen to your favourite music or the radio and dance around the house.

Play actively with your children.

Walk the dog more often, or make your usual walk 10 minutes or so longer.

Get stuck into your garden. Mow, rake leaves and get some planting done.

Incorporate a few more physical activities into your family’s leisure time; for example, you could take the children to the park or kick a ball around the backyard.

 

Out and about

Ignore the lifts in favour of the stairs.

In shopping centres, take the stairs instead of the escalators.

Walk up the escalators instead of just riding them.

 

Where to get help

Your doctor

Go For Your Life Infoline service Tel. 1300 739 899

 

Things to remember

Everyday activities, such as housework and gardening, can help burn kilojoules.

Research suggests that maintaining an active lifestyle is the key to good health and weight management.

Source

This page was sourced from the Better Health

Did You Know?

You can claim your benefit at the time of service

HICAPS (Health Industry Claims and Payments Service) and IBA are an electronic health claim system that allow Navy Health Members to claim automatically, on the spot, at the health service provider’s practice (dentist, endodontist, dental prosthetist, periodontist, prosthodontist, paediatric dentist, chiropractor, physiotherapist, osteopath and podiatrist.)

When your Navy Health Membership card is swiped through the HICAPS and IBA terminal, your claim will automatically be lodged, meaning you do not have to complete a claim form. Furthermore, you know your entitlement immediately and pay the difference to your provider (if applicable).

All Navy Health Memberships include Ambulance Cover

All of our policies, whether they be just Hospital or Extras, or combination products include ambulance cover equal to 100% if the fee for all ambulance services in Australia, provided that the service is from a State/Territory registered ambulance service.

Your benefit entitlements are provided over a financial year

Benefit entitlements are always provided on a financial year basis, which is the period between 1st July and 30th June each year. The date a service is rendered determines from which Benefit Year an entitlement is drawn. Navy Health provides discounted Travel Insurance In conjunction with CGU, Navy Health offers a 15% discount on Travel Insurance premiums to all members. For more information, go to www.navyhealth.com.au or phone 1300 30 6289.

News Desk

Inter Command Challenge - West

Navy Health was once again proud to be the major sponsor of the Inter Command Challenge - West, held at HMAS Stirling on 24th November 2006. A strong contingent of Navy personnel played a variety of sports including Rugby, Netball, Soccer and Beach Volleyball. A wonderful day was had by all in attendance and the support of Navy Health as the major sponsor, was widely acknowledged and appreciated throughout the event.

Inter Command Challenge – East

In addition to sponsorship in the West, Navy Health was also delighted to support the Inter Command Challenge East in Sydney, on 22 March 2007. Sports played were Rugby, AFL (Men and Women) and Netball. The competitors were presented with a perfect Autumn day and showed plenty of spirit, with the day ending in a dramatic draw with both Fleet Command and Systems Command winning two events each. The support of Navy Health was again much appreciated and we look forward to supporting both events in the coming years.

NAVY Open Day

On Saturday 26 November, 2006, Navy Health attended the Navy Open Day at HMAS Stirling in Western Australia. With beautiful weather, over 16,000 people took the opportunity to gain an insight into the operation of one of Australia’s largest Naval bases. Navy Health supported the event with free balloons for children and provided information to the wider Naval community.

2006 Corporate Games

After improving rapidly in 2005, Navy Health’s basketball team ‘The Undercurrents’ decided to head back to the Corporate Games in November 2006. After some intense pre-games training sessions, the new look team hit the floor full of confidence.

Winning the first two games their confidence grew but unfortunately a narrow loss to eventual finalist VISY meant the finals were just out of reach. The Undercurrents took some solace from winning the final game, making it three wins from four games. The team finished 8th overall in a competition of almost thirty teams. An excellent result and the Undercurrents will try and go one better in 2007 and make the finals.